Terms of Service

Last Updated: December 2025


1. Introduction

Welcome to OpenHouse ("Platform", "we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of the OpenHouse platform, including our website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

2. About OpenHouse

OpenHouse is a real estate tokenisation platform that enables users to purchase fractional ownership interests in UK residential properties through blockchain-based tokens. Each token represents a proportional ownership stake in a specific property, entitling holders to their share of rental income distributions.

OpenHouse Technologies LTD is registered in the United Kingdom with company number 16575062 and registered address at 106 Flat 6, Lower Road, Hullbridge, Hockley, England, SS5 6DD.

3. Eligibility

To use our Services, you must:

  • Be at least 18 years of age

  • Have the legal capacity to enter into binding contracts

  • Successfully complete our Know Your Customer (KYC) verification process

  • Not be a resident of a jurisdiction where participation is prohibited

  • Not be on any sanctions list or otherwise prohibited from transacting

3.1 Restricted Jurisdictions

Our Services are not available to residents of:

  • Countries subject to comprehensive sanctions (including North Korea, Iran, Syria, Cuba, and Crimea region)

  • Any other jurisdiction where offering such services would be unlawful

4. Account Registration

4.1 Account Creation

To access certain features, you must create an account by:

  • Providing accurate, current, and complete information

  • Completing identity verification (KYC) requirements via our partner Persona

  • Creating or connecting a compatible cryptocurrency wallet

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • Safeguarding your wallet private keys and recovery phrases

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized access

We will never ask for your private keys or seed phrases.

5. Platform Services

5.1 Token Purchases

  • Property tokens may be purchased using USDC on the Base network

  • Each token represents a fractional ownership interest in the underlying property

  • Token prices are displayed on the Platform and may fluctuate based on market conditions

  • Minimum investment amount is $20

  • All purchases are final once confirmed on the blockchain

5.2 Rental Income Distribution

  • Rental income is distributed to token holders proportionally

  • Distributions are made in USDC and can be claimed through the Platform

  • Distribution frequency and amounts depend on rental performance and expenses

  • Platform fees are deducted from rental income as specified in our Fee Structure

5.3 Secondary Trading

  • Tokens may be bought and sold through the Platform's liquidity pools

  • Secondary market prices may differ from initial offering prices

  • Liquidity is not guaranteed

6. Fees

The following fees apply to Platform transactions:

Service
Fee

Token Purchase

1.5%

Token Sale

1.5%

Property Management

8% of rental income

Sourcing Fee

2.5% (one-time, from raise)

Withdrawal

Gas fees covered by OpenHouse

Fees are subject to change with reasonable notice. Current fee schedules are always displayed before you confirm any transaction.

7. Risks

7.1 Investment Risks

You acknowledge that:

  • Real estate investments carry inherent risks including market, liquidity, and regulatory risks

  • Property values may decrease as well as increase

  • Rental income is not guaranteed and may vary

  • Past performance does not guarantee future results

  • You may lose some or all of your investment

7.2 Technology Risks

  • Smart contracts may contain bugs or vulnerabilities

  • Blockchain networks may experience congestion or failures

  • Digital assets may be lost due to wallet compromise

  • The Platform may experience downtime or technical issues

7.3 Regulatory Risks

  • Regulations governing digital assets and tokenised securities are evolving

  • Changes in law may affect the Platform's ability to operate

  • Your ability to hold or trade tokens may be impacted by regulatory changes

8. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations

  • Provide false or misleading information

  • Attempt to manipulate markets or prices

  • Use the Platform for money laundering or terrorist financing

  • Interfere with Platform security or operations

  • Create multiple accounts to circumvent restrictions

  • Use automated systems to access the Platform without permission

9. Intellectual Property

All content, trademarks, and intellectual property on the Platform are owned by or licensed to OpenHouse Technologies LTD. You may not reproduce, distribute, or create derivative works without our express written consent.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee:

  • Uninterrupted or error-free service

  • Accuracy of information on the Platform

  • Any specific investment returns

  • Security of funds against all possible threats

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPENHOUSE TECHNOLOGIES LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

Our total liability shall not exceed the greater of:

  • The fees paid by you in the 12 months preceding the claim, or

  • £100

12. Indemnification

You agree to indemnify and hold harmless OpenHouse Technologies LTD, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your violation of any third-party rights

13. Modifications

We may modify these Terms at any time by posting updated Terms on the Platform. Material changes will be notified via email or Platform announcement. Continued use after changes constitutes acceptance.

14. Termination

We may suspend or terminate your account at any time for:

  • Violation of these Terms

  • Suspected fraudulent activity

  • Regulatory requirements

  • Extended inactivity

Upon termination, you retain ownership of any tokens held but may lose Platform access.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales, except where prohibited by law.

16. Contact

For questions about these Terms:

  • Email: legal@openhouse.finance

  • Address: 106 Flat 6, Lower Road, Hullbridge, Hockley, England, SS5 6DD

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